Terms And conditions

Terms and conditions

Welcome to Peak Ethiopia tours, committed to crafting unforgettable experiences. By utilizing our services, you agree to the following terms and conditions. Please read them attentively.

1. Introduction

Welcome to Peak Ethiopia tours, committed to crafting
unforgettable experiences. By utilizing our services, you agree to the following terms and conditions. Please read them attentively.

2. Agreement to Terms By booking a tour with us, you acknowledge that you have read, understood, and accepted these terms. If you disagree with any part,
please refrain from using our services.

3. Booking and Payments
3.1 Reservation Process

Deposits are normally 20% of the total tour cost and it payable at the time of booking via bank transfer. To secure a spot on our tours, follow the outlined booking process on our website or through authorized agents. A deposit is required to confirm your reservation.

3.2 Payment Methods and Deadlines We accept various payment methods, including credit cards, bank transfers, and online payment gateways.
Payment deadlines are specified during booking. Failure to meet deadlines may result in cancellation.

4. Cancellation and Refund Policy
4.1 Terms for Canceling Reservations

If you need to cancel your reservation, notify us in writing as soon as possible. Cancellation fees apply based on the time of cancellation.
Cancellation of tour bookings must be made in writing and received by Peak Ethiopia Tours. More than 45 days prior to arrival for a full refund of deposit.
Otherwise, it will be the following charges:

45+ Days Prior: No penalty of deposit (Except for 500.00 ETB per person for Air ticket penalty).
30 to 45 Days Prior: 75% refund of tour cost.
20-30 Days Prior: 50% refund of tour cost.
10-20 Days Prior: 25% refund of tour cost.
10 Days prior or less, no refund will be made.

4.2 Refund Procedures and Timelines

Refunds are subject to our refund policy. Processing times vary; please allow up to 3 to 7 business days for refunds.

5. Travel Itinerary
5.1 Details on the Tour Package

Your tour itinerary, including destinations, activities, and accommodations, will be provided upon booking confirmation.
Any changes to the itinerary will be communicated promptly.

5.2 Inclusions and Exclusions

Inclusions (e.g., meals, transportation, guided tours) are specified in your booking details.
Exclusions (e.g., personal expenses, optional activities) are also outlined.

6. Traveler Responsibilities

6.1 Code of Conduct During the Tour

Respect local customs, traditions, and laws. Follow safety guidelines provided by our guides.

6.2 Compliance with Local Laws

Travelers are responsible for adhering to local regulations. Peak Ethiopia Tours, is not liable for any legal issues arising from non-compliance.

7. Changes and Amendments
7.1 Company’s Right to Make Changes

We reserve the right to modify itineraries due to unforeseen circumstances (e.g., weather, safety concerns). Alternative arrangements will be provided.

7.2 Procedures for Notifying Customers

We will promptly inform affected travelers of any changes. You may choose to accept the revised itinerary or request a refund.

8. Liability and Insurance
8.1 Disclaimer of Company Liability

While we take every precaution, travel involves inherent risks. Peak Ethiopia Tours, is not liable for accidents, injuries, or loss of passport personal belongings etc.

8.2 Recommendations for Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. It should cover medical emergencies, trip cancellations, and other unforeseen events

9. Force Majeure
9.1 Company’s Response to Unforeseen Events

In cases of force majeure (e.g., natural disasters, political unrest), we will prioritize traveler safety. Alternative arrangements will be made as necessary.

9.2 Options for Affected Travelers

Options may include rescheduling, refunds, or alternative tours.

10. Privacy Policy
10.1 Handling of Personal Information

We collect and process personal data as outlined in our privacy policy. Your information is used solely for tour-related purposes.

10.2 Data Protection Measures

We take data security seriously and implement appropriate safeguards.

11. Governing Law
11.1 Jurisdiction Under Which Disputes Will Be Resolved

Any disputes will be resolved under the laws of Peak Ethiopia.

Feel free to adapt this template to your specific needs. Remember to consult legal professionals to ensure compliance with local laws and regulations. Safe travels!